The Web Order module is designed to replicate the standard functionality of today’s toll-free telephone based interactive systems on an internet enabled platform that delivers both superior data integration and a substantially lower cost of operation.
The Web Order Module is presented as a generic application which can be graphically branded to any Bank or third-party provider. The module can be run on virtually any standards-based web-server and application-server technology allowing for ease of integration and maintenance within existing corporate IT structures.
The Web Order Module also has optional functionality built into the basic module that will allow the service provider the opportunity to gather additional revenue. It is assumed that the service provider will apply a basic subscription or transaction based model to the basic module. However the basic module is priced such that a service provider can choose to offer the basic module at no charge.
The Web Order Module can be installed and available for both your branches and your retail customers while at the same time being directly linked to your current vault management system. Basic communication between the Web Order Module and your VMS will reduce the in-vault fulfillment effort considerably. Data entry and transcription errors are virtually eliminated making the Web Order Module the most accurate order system available.
The Change Order System The change order portion of The Web Order Module allows the –end-user to place standard and express orders within the current business rules of the service provider. For example, cut-off times, order and sidewalk limits are respected through simple communication with the resident vault management system. Supply orders can also be entered if supplies such as bags, deposit slips, etc. are currently provided. End-user access and validation is provided through existing internet infrastructure, such as on-line banking.
Standing Orders The end user will have the option of being able to place and mange Standing Orders. By clicking on the appropriate option, the end-user will be directed to contact the service provider for subscription details particular to this option.
The end-user will have the option of being able to search for orders, either past or future, within a standard three week window –last week, this week, next week. This functionality will also include the ability to view or modify details or cancel any order presented in the search results. By clicking on the appropriate option, the end-user will be directed to contact the service provider for subscription details particular to this option.
The Notify Deposit function will likely be of interest to any Vault Manager faced with the daily challenge of inventory management. Imagine if all Bank branches and large retail customers used this simple tool to provide pre-shipment details. AS with the previous two optional functionalities, clicking on the appropriate option will direct the end-user to contact the service provider for subscription details particular to this option.