ElevenLabs
Use high-quality, natural-sounding voices for text-to-speech (TTS) in your play and say automated messages.
Bring your automated messages to life with our ElevenLabs integration.
CTM’s ElevenLabs integration transforms the way your business communicates. You can convert written text into rich, natural‑sounding speech using a library of AI voices. Whether you’re routing callers through an IVR, playing a voicemail greeting, or reading out appointment details, ElevenLabs brings warmth and clarity to spoken prompts.
What this integration delivers
- Choose from a range of AI voices: ElevenLabs offers a variety of AI voices that sound human and engaging. Select the voice that best fits your brand personality and language preference.
- Create more engaging audio prompts: Make sure your menus, confirmations, and announcements sound welcoming and professional, without having to record and upload your own audio files.
- Use TTS wherever CTM supports play or say messages: From Smart Routing to FormReactor follow‑ups, ElevenLabs voices can be applied anywhere CTM offers text‑to‑speech options.
- Automatically generate speech on the fly: When a call is placed, CTM automatically converts your text into audio using the selected ElevenLabs voice, so you never have to worry about managing audio files.
Why choose ElevenLabs for text‑to‑speech?
- Enhance caller experience: Warm, clear voices reduce friction and help callers feel understood, improving customer satisfaction and reducing hang‑ups.
- Save time on recordings: Use dynamic text that you can update anytime. CTM will generate the audio automatically, so you stay agile and consistent.
- Maintain brand consistency: With multiple voices to choose from, you can align the tone of your automated messages with your brand’s personality, from friendly to formal.