Categories

CTM Blog

Sales & Service
Attribution, Lead Management, Case Studies
How MeanPug Agency Helps Law Firms Track Ad Success & Grow Their Client Base with CTM
MeanPug partners with CTM to help law firms track ad performance, connect every call and signup to the right campaign, and drive consistent client growth.
by Andrew Clark
Marketing, Attribution, Analytics, Team Performance, Lead Management, Case Studies
How An Enterprise Behavioral Healthcare Network Cut Costs and Answered More Calls with CTM
Since implementing CTM, this enterprise BHC provider has lowered missed calls by 50% and streamlined thousands of monthly inquiries.
by Andrew Clark
Attribution, Sales & Service, Lead Management
Ads That Matter: How Behavioral Healthcare Providers Use Call Attribution to Provide Care & Grow
Behavioral healthcare practices: Track calls. Cut costs. Grow your impact.
by Andrew Clark
Lead Management, Communications
Master Holiday Call Center Management: Proven Tips for Success
The holidays are quickly approaching, which means sales, support, and customer service teams are scrambling to answer a flurry of customer calls, emails, and chat messages.
by CTM
Lead Management
Surviving the Holidays: E-commerce Edition
Master ecommerce holiday readiness with us. Optimize campaigns, track leads in real time, and boost ROI for a stress-free holiday season.
by CTM
Lead Management
The Best Sales Pipeline Management Tools
Use the best sales pipeline management tools on the market to drive more sales and revenue.
by CTM
Lead Management
6 Ways to Use AI for Lead Automation
Discover AI-powered lead automation tools to improve speed to lead and drive conversions.
by CTM
Lead Management
9 Call Center Metrics and KPIs That You Should Follow
Track these 9 call center KPIs in order to understand call volumes and customer satisfaction as well as boost your service quality.
by CTM
Team Performance, Lead Management, Guides
The Ultimate Guide to Driving Success in Your Contact Center
Explore the tools managers can use to increase contact center agent productivity, and in turn, improve customer experience.
by Chris Todd