Categories

CTM Blog

Sales & Service
Lead Management

Work Smarter, Not Harder: AskAI Summaries – Your AI-Powered Customer Conversation Assistant

Transform customer conversations into actionable insights with AskAI Summaries. Save time, improve sales, and drive better decisions with AI-powered conversation analysis.
by Andrew Clark
Lead Management
IVR Menu: 5 Benefits Your Customers Will Love
Press one to hear our hours of operation. Press two for our address and location. Press three if you know…
by CTM
Lead Management, Communications
How can a business take advantage of text messaging?
If you just looked at our name and logo, you might think we were all about calls. Well, we are... but we're…
by CTM
Lead Management
The Benefits of Using Call Triggers for Your Salesforce Integration
With the increased level of functionality and customization, Call Triggers are a great next step to enhance your Salesforce integration.
by CTM
Team Performance, Lead Management
Scaling Your Call Center with Confidence: 3 Best Practices for Managing Remote Agents
Discover new ways to manage remote agents to ensure they support your business and your customers as effectively as possible.
by CTM
Marketing, Strategy, Lead Management
Integrate Call Tracking Data Into Your CRM and Engage Your Buyer’s Journey
CRMs and call tracking software work together to multiply the value you can extract from each of your customer engagements, over the phone or online.
by Chris Todd
Attribution, Lead Management
The Best Automotive Call Tracking Software
Compare popular automotive call tracking software across categories like price, AI features, and dealer sales coaching.
by Chris Todd
Attribution, Lead Management, Case Studies
How MeanPug Agency Helps Law Firms Track Ad Success & Grow Their Client Base with CTM
MeanPug partners with CallTrackingMetrics to help law firms track ad performance, connect every call and signup to the right campaign, and drive consistent client growth.
by Andrew Clark
Marketing, Attribution, Analytics, Team Performance, Lead Management, Case Studies
How An Enterprise Behavioral Healthcare Network Cut Costs and Answered More Calls with CTM
Since implementing CTM, this enterprise BHC provider has lowered missed calls by 50% and streamlined thousands of monthly inquiries.
by Andrew Clark
Attribution, Sales & Service, Lead Management
Ads That Matter: How Behavioral Healthcare Providers Use Call Attribution to Provide Care & Grow
Behavioral healthcare practices: Track calls. Cut costs. Grow your impact.
by Andrew Clark