Categories

CTM Blog

Sales & Service
Team Performance, Announcements
Introducing the V2 Softphone: A Smarter, Faster Call Experience
Discover the V2 softphone: A new communication tool that streamlines workflows, automates tasks, and enhances lead tracking for modern businesses.
by Andrew Clark
Lead Management
Work Smarter, Not Harder: AskAI Summaries – Your AI-Powered Customer Conversation Assistant
Transform customer conversations into actionable insights with AskAI Summaries. Save time, improve sales, and drive better decisions with AI-powered conversation analysis.
by Andrew Clark
Lead Management
The Best Sales Pipeline Management Tools
Use the best sales pipeline management tools on the market to drive more sales and revenue.
by CTM
Lead Management
6 Ways to Use AI for Lead Automation
Discover AI-powered lead automation tools to improve speed to lead and drive conversions.
by CTM
Sales & Service, Team Performance
Sales Enablement Tools and Marketing Automation
AI-powered sales enablement tools like conversation analytics and AskAI help teams close more deals and maximize time and money.
by CTM
Sales & Service, Communications
A2P 10DLC and Business Text Messages
A2P 10DLC regulations mean better deliverability for organizations and less spam for consumers. A win-win for all.
by CTM
Communications
What is Digital Empathy?
Marketers are talking more about digital empathy today than ever before. And with good reason; the increase in online interactions–for…
by CTM
Team Performance
5 Ways to Improve Call Center Agent Performance
Ensure that your call center is focusing on the set of tools best able to boost performance and keep your calls running smoothly. Check out this list of the five best software features you can adopt for better agent performance.
by CTM
Communications, Case Studies
Finding Business Success with CTM’s Text Messaging Software
Michael Barnett never planned on starting a white label business on CTM's software. A year later, it's one of his fastest-growing companies. Its best-selling feature? Text messaging.
by CTM